Category Archives: Empathy

The stories we tell

In the past month I’ve spent a week in Spain with a group of eight people on a The Stories We Tell course, and a week in the Northwest Highlands with a friend I’ve known for 45 years. At the … Continue reading

Gallery | 1 Comment

Long division

A woman got onto the train the other day and sat down opposite me. She was fifty-ish, tanned and smartly dressed. She had come from the airport and was breathless. We chatted and I learned that she had been to … Continue reading

Gallery | Tagged , , , , , | 8 Comments

Born storytellers

“We’re a narrative species,” said the scientist on Radio 4 the other day. “We understand the world in terms of stories.” He was talking about the MMR vaccine and how the stories of danger that have grown up around it … Continue reading

Gallery | Tagged , | 5 Comments

Untold stories

If one is asked the same question often enough, no matter how difficult, one sooner or later comes up with an answer that can be given without too much further thought. It may not be precisely the right one, but … Continue reading

Gallery | Tagged , , , | Leave a comment

Leaderology

Leadership. It’s a topic that exercises people in airless seminar rooms without number, up and down the country, every day of the week. Yet in its elevation to the status of a ‘-ship’ it becomes so far removed from the … Continue reading

Gallery | 3 Comments

Nudge, nudge

Until yesterday I had never heard of the government’s Behavioural Insights Team, otherwise known as the Nudge Unit. Last night I watched a news item about how they have been changing the way officials communicate with taxpayers and consumers to … Continue reading

Gallery | Tagged , , , | 5 Comments

The empathy revolution

I’m most grateful to all the people who have been in touch following the last two posts about my grandfather’s experiences on the Arctic Convoys. Coincidentally, as my cousin pointed out in his comment two weeks ago, my maternal grandfather … Continue reading

Gallery | Tagged , , , , | 3 Comments