Category Archives: Empathy

Dark Angels on Writing

Posted on July 4, 2019 by Jamie Jauncey

Over the years I’ve come to believe that people are sometimes drawn to Dark Angels courses in answer to an unspoken, perhaps even unacknowledged, need. They may not know it but at the moment they hear about our programme there … Continue reading →

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Across the great divide

Posted on March 1, 2019 by Jamie Jauncey

I’m watching Debate Night, the new BBC Scotland channel’s answer to Question Time. It serves to underline a question I have been asking myself more and more frequently in recent months: how do we engage with people who hold diametrically … Continue reading →

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The stories we tell

Posted on July 14, 2017 by Jamie Jauncey

In the past month I’ve spent a week in Spain with a group of eight people on a The Stories We Tell course, and a week in the Northwest Highlands with a friend I’ve known for 45 years. At the … Continue reading →

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Long division

Posted on May 18, 2017 by Jamie Jauncey

A woman got onto the train the other day and sat down opposite me. She was fifty-ish, tanned and smartly dressed. She had come from the airport and was breathless. We chatted and I learned that she had been to … Continue reading →

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Born storytellers

Posted on April 21, 2017 by Jamie Jauncey

“We’re a narrative species,” said the scientist on Radio 4 the other day. “We understand the world in terms of stories.” He was talking about the MMR vaccine and how the stories of danger that have grown up around it … Continue reading →

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Untold stories

Posted on March 31, 2016 by Jamie Jauncey

If one is asked the same question often enough, no matter how difficult, one sooner or later comes up with an answer that can be given without too much further thought. It may not be precisely the right one, but … Continue reading →

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Leaderology

Posted on November 20, 2015 by Jamie Jauncey

Leadership. It’s a topic that exercises people in airless seminar rooms without number, up and down the country, every day of the week. Yet in its elevation to the status of a ‘-ship’ it becomes so far removed from the … Continue reading →

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Nudge, nudge

Posted on July 24, 2015 by Jamie Jauncey

Until yesterday I had never heard of the government’s Behavioural Insights Team, otherwise known as the Nudge Unit. Last night I watched a news item about how they have been changing the way officials communicate with taxpayers and consumers to … Continue reading →

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The empathy revolution

Posted on March 6, 2015 by Jamie Jauncey

I’m most grateful to all the people who have been in touch following the last two posts about my grandfather’s experiences on the Arctic Convoys. Coincidentally, as my cousin pointed out in his comment two weeks ago, my maternal grandfather … Continue reading →

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Other humans

Posted on April 11, 2014 by Jamie Jauncey

I have been finding lately that a conversation about empathy is a good starting point for workshops on any kind of business writing. It breaks the ice and gets people talking together about something of which everyone has some kind … Continue reading →

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