I listened to a talk the other day by Mark Robb, a former member of the M&S business recovery team – the firefighters who got the retailer out of the hole it had fallen into during the late nineties. He … Continue reading
New for 2020 – Podcasts!
From January 2020 I’m recording each post as a podcast, in addition to the written version which you can continue to read as usual. I’m also gradually adding selected posts from the archive (going back to 2009) as podcasts. Click here or on the Podcasts tab in the navigation bar.
This blog is called A Few Kind Words because the word kindness originally meant being kin, or kindred, or of the same kind. And since we are all humankind, we should remember to be kinder to one another when we communicate. The alternative is to be unkind, to use language which fails to connect or even alienates. The choice isn’t hard. (The header artwork is by wife, Sarah.)
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