Until yesterday I had never heard of the government’s Behavioural Insights Team, otherwise known as the Nudge Unit. Last night I watched a news item about how they have been changing the way officials communicate with taxpayers and consumers to … Continue reading
New for 2020 – Podcasts!
From January 2020 I’m recording each post as a podcast, in addition to the written version which you can continue to read as usual. I’m also gradually adding selected posts from the archive (going back to 2009) as podcasts. Click here or on the Podcasts tab in the navigation bar.
This blog is called A Few Kind Words because the word kindness originally meant being kin, or kindred, or of the same kind. And since we are all humankind, we should remember to be kinder to one another when we communicate. The alternative is to be unkind, to use language which fails to connect or even alienates. The choice isn’t hard. (The header artwork is by wife, Sarah.)
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