Category Archives: Business writing

Other humans

I have been finding lately that a conversation about empathy is a good starting point for workshops on any kind of business writing. It breaks the ice and gets people talking together about something of which everyone has some kind … Continue reading

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Finding the flame

Since the beginning of the year I’ve been involved in the drafting of three large, high-profile public documents, one an urban regeneration strategy, one an export strategy for a national industry body, and one a long-term plan for a cultural … Continue reading

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Through the wall

I’m looking at a picture of the Great Wall of China. It’s on a calendar given to me by my friend and acupuncturist Wenbo Xu. There are two crane-like birds in a meadow in the foreground. Beyond them the wall … Continue reading

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To the letter

Last week I spent a day with members of the housing team of a local authority. We were looking at the letters they send out to tenants on a variety of subjects, ranging from noise to rubbish to gardens to … Continue reading

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Sin of omission?

I was listening at lunchtime yesterday to the BBC’s director of human resources being grilled about bullying and the ‘strong undercurrent of fear’ uncovered at the corporation by its recent Respect at Work review. The interviewer suggested that the human … Continue reading

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Tennis elbow

This is a bit of an experiment. I’ve got mild tennis elbow and I’m trying to give my arm a rest, so I’m dictating via the voice recognition software that I’ve used over the last few years when writing books. … Continue reading

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Let the meaning choose the word

In 1946, George Orwell wrote of the English language: “It becomes ugly and inaccurate because our thoughts are foolish, but the slovenliness of our language makes it easier for us to have foolish thoughts.” He was speaking, in the main, … Continue reading

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Love-hate (part 1)

There has been much talk of independence on the Dark Angels course this week. Location has a lot to do with it. Our venue, Moniack Mhor, the Arvon Foundation writers’ centre, is perched on a hilltop just above Loch Ness with … Continue reading

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Tales of passion

On the second night of our recent Dark Angels advanced course in Spain, once they had all settled in, we decided to ask the eight students to take just a couple of minutes after dinner to say why they had … Continue reading

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Spell-binding

Extraordinary things happen on Dark Angels courses. That is because the people who come on them are extraordinary. In truth, everyone is extraordinary if only given the chance to be him or herself. And that is perhaps the most unfathomable … Continue reading

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